Last updated: 10/03/2023
Information we collect
We collect two types of information from users of our Services: “Personal Information”, which is information that you provide that can be used to identify you (such as your name or your email address), and “Aggregate Information,” which is information that cannot be used to identify you (such as frequency of visits to the Services and your browser type).
Information you provide to us
We collect Personal Information that you voluntarily provide to us when you use our Services. For example, you may provide us with your contact information such as your email address, first and last name, the content of your communication, or other Personal Information when you choose to submit such information to us through email, an online form, or other method (such as contacting us through the chat feature on our Services). If you interact with us on social media, we may collect your social media profile information, your communications with us, and your communications and posts on our social media pages.
If you sign up for our newsletter or mailing list, we collect the information you submit, and you are signing up to receive marketing and other communications from us.
Finazon Account. We collect Personal Information of users of the Platform to create an account and use the Platform, such as your name and email address. If you use the Platform as a business user, we also require that you provide information about your company, including the address, and contact information for administrative functions such as billing. We also collect any other information that users submit or cause to be submitted to the Platform, which may include Personal Information.
Verification of Non-Professional or Professional Status. When you purchase certain data feeds through the Platform, we are required to verify your non-professional or professional status, as applicable. To do so, we are required to collect additional information from you including information relating to your employment, your investing activities, your associations, your affiliated organizations, and other required information.
Your communications with us
We collect information when you communicate with us. The specific types of information we collect will depend on the forum in which you communicate with us. For example, if you send us an email, we will collect your email address and the content of your email.
Information we automatically collect
When you use our Services, we automatically receive and collect information from your device. This information includes the following:
- Information about your device, such as the operating system, hardware, system version, Internet Protocol (IP) address, device ID, and device language.
- Your country and general location, time zone, and language used.
- The specific actions that you take when you use our Services, including but not limited to the pages and screens that you view or visit, search terms that you enter, and how you interact with our Services.
- The time, frequency, connection type, and duration of your use of our Services.
- Information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message.
- Identifiers associated with cookies or other technologies that may uniquely identify your device or browser (as further described below).
- Pages you visited before or after navigating to our Services.
If we have collected your Personal Information through our “Careers” page in response to a job opening, you are giving us permission to use and retain your Personal Information for the purpose of evaluating your application for employment consideration for the specific position that you applied to, as well as other roles at Finazon. This Personal Information may be processed and stored by a third-party talent tracking solution provider as well as with vendors, consultants, and other service providers who need access to such information to carry out work relating to the recruitment process on our behalf.
Aggregate information collected
Aggregate Information is information that does not identify you. Aggregate Information may be collected when you use our Services, independent of any information you voluntarily enter. Additionally, we may use one or more processes to de-identify information that contains Personal Information such that only Aggregate Information remains. We may collect, use, store, and transfer Aggregate Information without restriction.
Cookies and analytics
Like most websites, our Services may use “cookies”. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to help us identify you when you come to our Services.
- Analyze our web traffic using an analytics package.
- Identify if you are signed in to the Services.
- Test content on the Services.
- Store information about your preferences.
- Recognize when you return to the Services.
Overall, cookies help us provide you with better Services by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Services.
We may use third parties, such as Google Analytics or other analytics providers, to analyze traffic to our website. Google Analytics does not create individual profiles for visitors and only collects aggregate data.
To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at https://tools.google.com/dlpage/gaoptout.
Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser.
How we use your information
In general, we collect information and Personal Information from you so that we can provide our Services, operate our business, and provide information that you request from us. This includes but is not limited to the following:
- Provide, operate, improve, maintain, and protect our Services.
- Process purchases and payments.
- Verify your investor status, including professional or non-professional status (if applicable).
- Provide you with technical and other support.
- Send you updates, marketing communications, and other information about Finazon and our Services.
- Send you notices and alerts.
- Conduct research, analytics, monitor and analyze trends and usage.
- Contact you and respond to your inquiries.
- Enhance or improve user experience, our business, and our Services, including the safety and security thereof.
- Personalize our Services to you.
- As necessary to comply with any applicable law, regulation, subpoena, legal process, or governmental request.
- Enforce contracts, including investigation of potential violations thereof.
- Detect, prevent, or otherwise address fraud, security, or technical issues.
- Protect against harm to the rights, property, or safety of Finazon, our users, or the public as required or permitted by law.
How we share your information
We do not rent or sell your Personal Information.
Like most companies, we share information, including Personal Information, in certain circumstances with third parties through the operation of our Services and our business. Below, we explain when that happens.
When you purchase certain data feeds through the Platform, we share your contact information with the provider of such data feed(s) for auditing purposes. The providers of certain data feeds may also require that you enter into contracts and agreements directly with the provider that governs your use of the data feed. You may be required to agree to additional terms from the provider of such data feed(s), which may include terms that govern the provider’s treatment of your information.
Additionally, when you purchase certain data feeds through the Platform, we may disclose your information to third parties in order to verify your non-professional or professional status, as applicable.
We may transfer Personal Information to third parties for the purpose of providing the Services or operating our business. For example, we may transfer your Personal Information to third-party service providers to assist with providing the Services, and to communicate with you about current or future offerings.
We also use third-party payment processors to process your payments made by credit or debit card, and if we offer additional payment methods, your information may be disclosed to the providers of such methods, as applicable.
We may also transfer your Personal Information to third parties under the following circumstances: (i) to comply with a legal requirement, law, subpoena, judicial proceeding, court order, governmental request, or legal process; (ii) to investigate a possible crime, such as fraud or identity theft; (iii) in connection with the sale, purchase, merger, asset sale, financing, reorganization, liquidation or dissolution of Finazon, including the evaluation thereof; (iv) when we believe it is necessary to protect the rights, property, or safety of Finazon or other persons, or (v) as otherwise required or permitted by law, including any contractual obligations of Finazon.
Aa directed by you and with your consent
Our Services are hosted in the United States. If you use our Services from the United Kingdom, European Union, or other regions of the world with laws governing data collection and use that may differ from United States law, then please note that by sending an email or other communication containing Personal Information or by providing Personal Information through our Services, you are voluntarily transferring your Personal Information outside of those regions to the United States.
Residents of the European Economic Area, Switzerland, or the United Kingdom
Residents of the EEA, Switzerland, and the United Kingdom have additional privacy rights. Information on these rights is provided in our supplemental European Economic Area, Switzerland, and United Kingdom Resident Privacy Notice below.
|Name of the data controller and contact details||
2810 N Church St PMB 38224
Wilmington, DE 19802-4447
|Purposes of the processing||The purposes of the processing are described in the section entitled Information we collect.|
|Lawful basis for the processing||
will depend on the personal data concerned and the specific context in which we collect it.
Generally, we process personal data on the basis that the processing is necessary for
purposes of our legitimate interest in conducting our business in a manner typical in the US
financial data marketplace industry, having taken into account any risks to your fundamental
rights and freedoms (including your right to privacy).
We also may process personal data on other bases permitted by the GDPR, the UK Data Protection Act 2018, and other applicable laws, such as to fulfill a contract with you, or when the processing is necessary for us to comply with our legal obligations.
|The legitimate interests of the controller or third party, where applicable||Our specific legitimate interests, such as responding to your requests, comments, and questions, providing you with support and improving the Services, providing the Services, completing your transactions, and verifying your status and identity, are described in the section entitled Information we collect.|
|The categories of personal data concerned||The categories of personal data that we process are described in the section entitled Information we collect.|
|The recipients or categories of recipients of the personal data||The potential recipients of the personal data that we collect via the Services are described in the section entitled How we share your information.|
|Information regarding the transfers of personal data outside of the European Economic Area (EEA), Switzerland, and the United Kingdom (UK)||
Finazon LLC is headquartered in the USA, and the Services are hosted in the USA. The laws of
the USA have not been deemed by the European Commission, the United Kingdom, or Switzerland
to provide an adequate level of protection for personal data.
When you provide your personal data to us via the Services or contact us by email, you are providing your personal data directly to the USA.
Before you provide your personal data to us via the Services, we request your explicit consent to the transfer of your personal data to the USA.
When you email us, the fact that you have chosen to email us knowing that we are located in the USA will be understood to constitute your explicit consent to the transfer of the personal data in your email (including your email address) to the USA.
|The period for which the personal data will be stored or the criteria for determining the retention period||How long we retain personal data varies according to the type of data in question, the purpose for which it is used, and applicable data retention and record-keeping requirements. We delete personal data within a reasonable period after we no longer need to use it for the purpose for which it was collected or for any subsequent purpose that is compatible with the original purpose. This does not affect your right to request that we delete your personal data before the end of its retention period. We may archive personal data (which means storing it in inactive files) for a certain period prior to its final deletion, as part of our ordinary business continuity procedures.|
|Your rights to access, correct, restrict, or delete your personal data and object to processing||You have the right to request access to your personal data, to have your personal data corrected, restricted, or deleted, the right to data portability, and to object to our processing of your personal data. Your rights may be subject to various limitations under the GDPR. If you wish to exercise any of these rights, or if you have any concerns about our processing of your personal data, please contact us by emailing us at [email protected].|
|The right to lodge a complaint with a supervisory authority||
You have the right to file a complaint concerning our processing of your personal data with
your national (or in some countries, regional) data protection authority. The EU Commission
has a list here: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
See https://www.ico.org.uk for information about contacting the UK Information Commissioner’s Office.
See https://www.edoeb.admin.ch/edoeb/en/home.html for information about contacting the Swiss Federal Data Protection and Information Commissioner.
If you are visiting our Website from the EEA. UK, or Switzerland, then we do not set non-essential cookies unless you accept all cookies on the “cookie banner” via our cookie management tool that launches when you land on our Website.
You can learn about how you can adjust your browser’s settings to limit or disable non-essential cookies and other tracking technologies by visiting the section above. Strictly necessary cookies cannot be disabled.
Residents of California have certain privacy rights. Information on these rights is provided in the supplemental California Resident Privacy Notice contained in this section. This supplemental notice covers the requirements of the California Consumer Privacy Act as amended by the California Privacy Rights Act (collectively, “CCPA”).
When we use the term “personal information” in this section, we are referring to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, such as your real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. Personal information does not include publicly available information and certain other information that is regulated by certain other applicable laws that are exempted from the requirements of the CCPA.
Depending on your relationship with us, the CCPA and this section may not apply to your personal information, even if you are a California resident, such as, for example, if you are using the Services on behalf of one of our customers (in which case our handling of your personal information is subject to the contract in place between us and the applicable customer).
Your rights and choices under the CCPA
Right to know. You have the right to request that we provide certain information to you about our collection of your personal information. Such information shall cover the 12-month period preceding our receipt of your request. Upon our receipt of your verified request, we will provide you with the following:
- The categories of personal information we have collected about you.
- The categories of sources from which we have collected your personal information.
- Our business or commercial purpose(s) for collecting or selling your personal information.
- The categories of third parties with whom we have shared your personal information.
- The specific pieces of personal information we have collected about you
You have the right to request that we provide certain information to you about our disclosures and sales of your personal information. Such information shall cover the 12-month period preceding our receipt of your request. Upon our receipt of your verified request, we will provide you with the following:
- The categories of personal information we have collected from you.
- The categories of personal information we have sold about you and the categories of third parties to whom we sold such information, by category or categories of personal information for each category of third parties to whom the personal information was sold.
- The categories of personal information that we disclosed about you for a business purpose.
You may only make a verifiable “Right to Know” request twice within a 12-month period.
Right to opt out. You have the right to opt out of the sale of your personal information. While we do not currently use targeted behavioral advertising, you also have the right to opt out of sharing your personal information with third parties for the purposes of targeted behavioral advertising at any time if we ever engage in such activity.
Right to delete. You have the right at any time to request that we delete your personal information. However, in some cases, we cannot delete all or some of your personal information as required or permitted by applicable laws.
Right to correct. You have the right to request that we correct inaccurate personal information that we maintain about you. However, in some cases, we may deny requests to correct inaccurate personal information, or may alternatively delete such personal information.
Right to non-discrimination. We will not
discriminate against you for exercising your rights under the CCPA, such as by denying you products
and services, charging you different rates or prices, including the use of discounts or penalties,
or suggesting or providing a different level of service or quality of products to you. However, we
may charge a different price or provide a different level or quality of products and services if the
price or difference is directly related to the value provided to you by your personal
We may, from time to time, offer you financial incentives, including payments to you as compensation, for collecting, or deleting your personal information. We also may offer a different price, rate, level, or quality of goods or services if that price or difference is directly related to the value provided to you by your personal information.
Information we collect
In the preceding 12 months, we have collected the categories of personal information listed below. For more details about the specific data points we collect, please see the main section entitled Information we collect.
|Category of Information||Examples|
|Identifiers||Name, postal address, Internet Protocol address, email address, job title, device identifiers, account name, or other similar identifiers.|
|Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).||Name, address, or telephone number. Some personal information included in this category may overlap with other categories.|
|Commercial information||Transaction information, purchase history, financial details, and payment information.|
|Internet or other similar network activity||Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.|
|Geolocation data||Device location.|
|Audio, electronic, visual, thermal, olfactory, or similar information||Images and audio, and video and call records.|
|Professional or employment-related information||Information about current and past employment, business level or job title, work history, and professional qualifications.|
|Inferences drawn from other personal information.||Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.|
Our sources for personal information
We collect personal information from you when you provide it to us when you use our Services, and when you interact with us, including through social media. We also automatically collect some information when you visit our Website. For additional details, please see the section entitled Information we collect.
Our business purposes for collecting personal information
Sharing personal information
Retention of personal information
To submit a request to exercise your “Right to know,” “Right to delete,” or “Right to correct” rights, contact us at 302.600.1121 or complete the California Consumer Request form. We will evaluate the request and take action where required to do so.
We will take steps to verify your identity before processing your request. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information. If you have an account with us, we may use our existing account authentication practices to verify your identity. If you do not have an account with us, we may request additional information about you to verify your identity. We will only use the personal information provided in the verification process to verify your identity or authority to make a request and to track and document request responses unless you initially provided the information for another purpose.
You may also use an authorized agent to exercise your rights on your behalf. If you wish to use an authorized agent, we require that your authorized agent provide written proof to us that he or she is authorized to act on your behalf, and we may also require your authorized agent to verify his or her own identity. To appoint an authorized agent, please contact us at [email protected].
We endeavor to respond to your request as soon as we can. If we are not able to respond to your request within 45 days, we will let you know that we may require additional time (up to 90 total days).
Our Services are not intended for use by children under the age of 18, and we do not knowingly collect Personal Information from children under the age of 18 in connection with the Services.
If you no longer wish to receive our marketing and promotional communications, you may opt out by following the instructions included in each communication.
How do we protect your information
We take the security of your Personal Information very seriously. We use reasonable administrative, physical, and technical safeguards to secure the Personal Information you share with us. Despite these safeguards and our additional efforts to secure your information, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your Personal Information.
Privacy choices and access to information
Users of the Platform may access and delete information through account settings.
Third party websites
The Services may contain hyperlinks to websites operated by third parties, which may include social media features, such as social media buttons or links. We provide such hyperlinks for your reference and convenience only. We do not control such websites and are not responsible for their content or the privacy or other practices of such websites. It is up to you to read and fully understand their privacy policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. If you are submitting information to any such third party through our Services, you should review and understand that party’s applicable policies, including their privacy policies, before providing your information to the third party.
2810 N Church St PMB 38224
Wilmington, DE 19802-4447